Privacy Policy

📋 Information We Collect

When a merchant installs VendorHub, we may access and store the following data via the Shopify API:

• Store information (store name, domain, email)
• Vendor / supplier names and metadata
• Product and inventory information
• Order information relevant to vendor fulfillment
• Communication data related to vendors (messages, notes, statuses)

⚙️ How We Use the Data

We use the collected data solely to:

• Provide vendor management features
• Automate vendor-related workflows
• Display vendor dashboards and reports
• Send notifications related to vendor operations
• Improve app functionality and reliability

🗄️ Data Storage & Processing

Data is securely stored using third-party infrastructure providers (e.g., hosting and database services). Access is restricted and protected using industry-standard security practices.

🤝 Data Sharing

• We do not sell merchant data.
• We only share data with essential third-party services required to operate the app (such as hosting, database, and email providers).

📅 Data Retention

• Merchant data is retained only while the app is installed.
• When the app is uninstalled, associated data is either deleted immediately or scheduled for deletion within a reasonable timeframe.

🗑️ Data Deletion Requests

Merchants may request deletion of their data at any time by contacting us at:

Upon request, we will delete all shop-related data within 30 days, unless retention is required by law.

✅ Merchant Rights

Merchants may:

• Request access to their stored data
• Request correction of inaccurate data
• Request deletion of all stored data

🔄 Changes to This Policy

We may update this policy from time to time. Updates will be published at this URL.